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Shipping & Returns

Shipping Policy

  • Processing Time

Orders are processed within 1-2 business days, excluding weekends and holidays. High order volumes may cause delays; you will be notified of any significant delays.

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  • Shipping Rates & Delivery

We offer FREE standard shipping on ALL orders within UK. Delivery typically takes 3-7 business days.

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  • Order Tracking

You will receive a Shipment Confirmation email with tracking information once your order ships. Tracking will be active within 24 hours.

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  • Damages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim. Save all packaging and damaged goods for the claim process.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return most items within 15 days of the purchase date.

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Return Eligibility

  • Items must be in their original condition, unused, and in the original packaging.

  • A receipt or proof of purchase is required for all returns.

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Return Process

  • Contact Us: To initiate a return, please contact our customer service team at info@thegreenismore.com. Provide your order number and the reason for your return.

  • Ship the Item: Pack the item securely in its original packaging and include the order number. Ship the item to the address provided by our customer service team.

 

Refunds

  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 7-10 business days.

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